Delete your SeeBoop account

Last updated: September 2026

You can delete your SeeBoop account and the data attached to it at any time. There are three ways to do it. Every one of them starts the same 30-day process described below.

Option 1: in the app

Open SeeBoop on Android, iPhone, Mac, Windows or Linux and go to Settings, then Account, then Delete Account. Type the confirmation phrase when asked.

Option 2: on the web

Sign in at app.seeboop.com/account/delete with the same email and sign-in method you use in the app. This works even if you have already uninstalled the app.

Option 3: by email

If you cannot sign in, write to [email protected] from the email address on the account, with the subject "Delete my SeeBoop account". We may ask one question to confirm the account is yours. We reply within one business day, usually much faster.

If you subscribe to Premium, cancel it first. Deleting your account does not cancel a subscription that is billed by Google Play or the App Store. Cancel it in Google Play (Payments and subscriptions, then Subscriptions) or in your Apple Account settings so you are not charged again. A subscription paid on the web through Stripe must be cancelled before the deletion can be started.

What happens next

Immediately: you are signed out everywhere and push notifications stop.
After 30 days: your account is permanently erased. If you change your mind before then, sign in again and choose to cancel the deletion.

What we delete

Your email address and sign-in details, and your customer record with our payment providers (Stripe and RevenueCat).
Your devices and push notification tokens.
Your pairings, pet profiles (including names, breeds, photos and any location you saved), schedules and settings.
Voice clips you recorded, cloud recordings and highlight clips.
Any sound clips you chose to share to help improve bark and meow detection.

What we keep, and for how long

Billing records are kept for 7 years to meet financial record-keeping rules. After your account is deleted they are anonymised so they can no longer be tied to you.
Routine database backups can still hold a copy for up to about 30 further days until they rotate out.

Live video and audio travel directly between your own devices and are never stored on our servers, so there is nothing of that kind to delete.

Questions? Email [email protected]. Full details of what we collect are in the Privacy Policy.